Gilded Slate

Shipping & Delivery Policy

At Cova Rugs, we’re committed to making your shopping experience as smooth as the texture of our finest weaves. Here’s everything you need to know about our shipping and delivery process:

International Shipping

• US Orders: $5 USD per square foot
• Other International Orders: $15 USD per square foot
• We ship worldwide, ensuring our handcrafted rugs can find their way to homes across the globe.

Shipping Method

• We partner with trusted carriers to ensure your rug arrives safely and on time.
• Each order is securely packaged to protect your rug during transit, regardless of the destination.

Estimated Delivery Times

• Within the US: 12–14 business days
• International Orders: 14–18 business days
• Please note: Delivery timelines may vary depending on your location and customs clearance procedures.

Delivery Address

Please double-check your shipping details at checkout to avoid delays.

Cova Rugs cannot be held responsible for lost or delayed orders caused by incorrect or incomplete address information.

Need Help?

If you have any questions about shipping or need assistance with your order, our Rug Experts are here to help.

📩 Email: support@covarugs.com

A handmade rug offers exceptional durability and can last a lifetime. Over time, normal wear and tear, along with dust, can cause its colors to appear dull. To keep your rug looking vibrant and fresh, it’s recommended to have it cleaned once a year.

If your rug is placed in a high-traffic area, such as an entryway, more frequent cleaning—every six months—may help maintain its appearance. Proper care and maintenance will help preserve the beauty of your rug for years to come.