FAQ

FAQs – Cova Rugs

1. How do I make a purchase?
Browse our collection and click “Add to Cart” on any rug you like. When ready, go to your Shopping Bag, review your selected items (you can remove items if needed), and click “Checkout” to complete your order. 

2. What materials are Cova Rugs made of?

We use only premium, durable, and authentic materials, including natural wool, cotton, silk blends, and sustainable fibers. Each rug is carefully crafted to balance beauty, comfort, and longevity.

3. How accurate are the rug colors on the website?
We strive to represent colors as accurately as possible, but monitor and screen settings vary. Actual colors may differ slightly from what you see online. 

4. How should I care for my rug?

  • Vacuum regularly using low suction (avoid beater brushes).

  • Rotate your rug every few months to ensure even wear.

  • Blot spills immediately—don’t rub.

  • For deep cleaning, we recommend professional rug cleaning.

With proper care, your rug can last for generations.

5. Do you make custom rugs?

Absolutely! If you need a rug in a specific size, color palette, or design, we offer custom rug services. Reach out to us with your requirements, and we’ll help bring your vision to life.

6. What makes Cova Rugs different?
We believe a rug is more than just décor—it’s the foundation of your home’s style and comfort. At Cova Rugs, you get:

  • Handcrafted quality

  • Authentic materials

  • Fair pricing

  • A focus on sustainability and timeless design